Summer:
Until 07 days prior to the date of hosting, you have the credit of lodging, full value in advance, provided they choose a new date at the time of cancellation.
Less than 07 days prior to the date of hosting, the customer is not entitled to credit in housing, the value will be considered as early is fine operating costs.

New Year and Carnival:
Until 21 days prior to the date of hosting, you have the credit in the housing from 50% in advance, provided they choose a new date at the time of the cancellation of the remaining 50% is considered fine and operating costs.

General Conditions:
All outstanding credits will be used up to 90 days of cancellation of booking contacts.
Cancellations must be notified via email.
Any partial withdrawal of the days and contracted with the customer in the hotel, will not be returned any difference in the value previously paid will be in cash or credit w / hosting.
Any outstanding balance of the contract value, you should enter it in quite hotel.Visamos with that of maintaining our standard of quality care to the Jend to the hotel and the customer.